To create your trading account, please fill in the registration form with your personal details. All your information is safe with us and kept confidential.
Opening an account with Fintana is completely free.
Verifying your Fintana account is easy. You simply need to submit the below documents, with your name clearly indicated in all three: 1. Valid Proof of ID: Including passport, ID card or driver’s license. Make sure that both sides of the document are submitted. 2. Valid Proof of Residence (issued within the last 6 months): Bank or credit card statement (electronic PDF copies accepted) or recent utility bill (water, electricity or telephone bill, internet, council tax). Please note that we do not accept mobile phone bills. The Company may request additional documentation upon its discretion to finalize the verification of their account.
To log in to your account, simply click the “Login” button in the upper right corner of the website and enter your username and password.
To begin trading, all you need to do is open a trading account, submit the necessary documents for account verification, and deposit funds.
You should inform the company of any changes. You can update your account directly or contact our customer support team for assistance at [email protected].
Once you're logged into your account, go to the top right and click the Profile button, then select "User Settings," followed by "Security," and finally click on "Change Password."
If you've forgotten your password, click the "Forgot Password" button on the login page, enter your email address, and a password reset link will be sent to you.
To view your past transactions, sign into your account, go to the "Payments" section, and select "History".
Your account balance is displayed on your dashboard after logging in, both at the top right corner and in the center of the page.
We provide five different types of personalized trading accounts to suit your needs. Learn more on the Account Types page of our website.
Fintana provides a maximum leverage of 1:400 for all trading accounts.
Although the demo platform offers the same features and functionality as the live platform, it's important to understand that in a demo account, trading is done using virtual money and not real money.
Your demo account is activated as soon as you register for a trading account. Real funds can only be traded after you make a deposit.
Yes, Fintana’s demo account comes pre-loaded with 100,000 USD in virtual funds for practice trading.
All your information is kept secure and your privacy is protected. To ensure this, we use advanced security technologies and 128-bit SSL encryption.
The minimum deposit amount is 250 USD (or the equivalent amount based on your account's currency).
At Fintana, you can deposit via Credit/Debit Cards, Wire Transfer and APMs.
Yes, it is possible, but you can only trade with a demo account.
No, there are no fees or commissions on deposits. The minimum deposit is 250 USD (or the equivalent in your account's currency).
Firstly, check with your bank about any restrictions on international transactions. Another reason could be if the deposit amount exceeds your card's daily limit.
No, we do not accept payments from third-party accounts. You must use your own account for all deposits.
You can request a withdrawal in three simple steps: 1. Log in to your account on the Fintana website using your email and password. 2. Once logged in, go to your Client Area and click on "Withdrawal" after selecting "Deposit" or "Payment" options. 3. Enter the amount you wish to withdraw and click the "GET MY MONEY" button.
To view the status of your withdrawal request, first log in to your account and then go to "Payments" > "Withdrawal" > "Details".
Yes, you can cancel a withdrawal if the transfer has not yet been processed.
The minimum withdrawal amount from your Fintana account is 10 USD (or the equivalent, based on your account's currency) for Credit Card withdrawals and 100 USD (or equivalent) for wire transfers. For e-wallets, you can withdraw any amount, provided it covers the transaction fee.
The withdrawal process typically takes 8 to 10 business days to process your request. However, the time may vary depending on your local bank.
Yes, you can withdraw at any time, any available funds you have in your account, provided you have enough margin in your account for your open positions. Withdrawing the full amount available in your account might cause your positions to automatically be closed. For withdrawal fees please refer to our General Fees document in our Legal Page.
Your withdrawal request may be rejected for various reasons, including:
The company may apply a withdrawal fee based on certain circumstances. You can find all the details in the General Fees document. Please review it thoroughly.
Fintana may charge an inactivity fee for accounts that remain dormant for extended periods. This fee covers the continued availability of the platform for trading.
The spread represents the cost of opening a position and is the difference between the bid (sell) and ask (buy) price, shown in pips.
Clients might incur additional charges for processing and currency exchange rate adjustments.
Swap is the interest added or deducted from the value of your position and is only charged when a position is held open overnight. For commodities and indices there is a fixed swap fee for keeping the position open overnight. Although there is no rollover on Saturdays and Sundays when the markets are closed, banks still calculate interest on any position held over the weekend. To level this time gap, Fintana applies a 3-day rollover strategy on Wednesdays.
No, at Fintana we do not charge any fees for deposits.
You can find out more about financing fees, also known as Swap Fees, on the ‘Swap Fees’ page on our website.
Yes, Fintana is regulated by the Financial Services Commission of Mauritius, with License Number GB23201338 and Registration Number 197666 GBC.
Yes, Fintana keeps client funds segregated from the company's operational funds, ensuring their security.
You must be at least 18 years old to trade. For more information, please check out our legal page or contact our team at [email protected].
Contact our support team via email, phone, or by completing the form on our website, and we will try to resolve the issue as quickly as possible.
At Fintana, CFD (Contracts for Difference) trading is unavailable on weekends as the major global financial markets are closed. These markets determine asset prices, and without their activity, it's not possible to guarantee accurate and fair CFD pricing. Trading will resume when the markets reopen. However, you can trade various cryptocurrencies as CFDs even during the weekends, unlike traditional financial markets.
Traders of all levels are welcome in Fintana. Our Smart Education Center is filled with the necessary tools and resources to guide you on your trading journey.
Yes, Fintana provides negative balance protection, ensuring that clients cannot lose more than their initial investment while trading.
Yes, like any form of trading, CFD trading involves inherent risks. Financial loss is always a possibility due to market fluctuations and volatility. Traders should be mindful of these risks and engage in responsible trading.
A computer is considered functional if it has Explorer 8.0, Google Chrome 4.0, or Firefox 3.6 installed. Additionally, you may need to install Flash Player.
Log in to your trading account, click on “Payments” and then “History”.
A margin deposit is a security the trader must provide to the broker to cover a portion of the risks associated with their trades. Typically expressed as a percentage, it represents a fraction of the total trading position. Essentially, margin acts as a deposit for all your open positions.
Margin calls occur when one or more open positions in the margin account lose value. Fintana has a Margin Call Level set at 100%, meaning we will send you a warning notification if your Margin Level reaches 100%, indicating that your Equity is equal to or less than your Used Margin.
A take-profit order is a limit order in which a trade is closed the moment a specific price is reached. The purpose of take-profit orders is to ensure that your orders are closed at a favorable price.
A stop-loss order is a type of limit order that automatically closes a trade when a specified price is hit. Its purpose is to help limit an investor’s losses when trading a security.
Leverage is an essential aspect of CFD trading, allowing investors to gain greater market exposure by investing less than the full amount. With an Fintana account, you can use leverage through margin trading. However, it's important to keep in mind that leverage can magnify both potential profits and losses.
Fintana offers a maximum leverage of up to 1:400 for trading CFDs.
Yes, although leverage can enhance profits, it also raises the potential for losses, making it a risky part of trading. It's crucial to use leverage carefully.
A pip, which stands for 'point in percentage,' is the smallest possible movement in an exchange rate. It is used to measure the change in value between two currencies.
A pip represents the smallest price movement in a currency pair. For instance, if EUR/USD moves from 1.1050 to 1.1051, that’s a change of one pip. In a trade of 10,000 units, one pip is worth $1 (10,000 units x 0.0001).
A spread is the difference between the bid (sell) price and the ask (buy) price of a financial instrument. It serves as the broker's fee for facilitating a trade.
In trading, "going long" refers to buying a CFD with the expectation that the value of the underlying asset will rise. On the other hand, "going short" means selling a CFD, speculating that the price of the underlying asset will fall.
Slippage happens when the price at which a trade is executed differs from the expected price, usually due to market volatility or delays in execution.
Effective risk management involves setting stop-loss orders, diversifying your investments, using leverage wisely, and only investing what you can afford to lose.
A 'limit order' is an instruction to buy or sell a CFD at a specified price or a better one. It enables you to control the price at which you enter or exit a position. If the market hits the set price, your trade will be executed at that price or a more favorable one.
A 'Take Profit' order is a trading instruction that sets a price level at which you want to automatically close a profitable position. When the market reaches the specified price, the CFD trade is executed, securing your desired profit.
A 'Stop Loss' order is used in CFD trading to set a price level at which your position will automatically close, helping to limit potential losses. It serves as a risk management tool.
In CFD trading, a 'trend' refers to the overall direction in which the price of a financial instrument is moving. It can be classified as an uptrend (prices rising), a downtrend (prices falling), or a sideways trend (prices remaining stable). Analyzing trends helps traders make informed decisions about when to buy or sell.
A 'market order' is executed instantly at the current market price, whereas a 'limit order' is placed to buy or sell a CFD at a specified price or a better one. Limit orders offer greater control over entry and exit points.
Fill in and submit the registration form along with your verification documents.
Select your preferred payment method and fund your account.
Your trading journey with FIntan begins!
