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Complaint Form

This is the form you should complete if you wish to make a complaint to Fintana Trading Ltd. If you require assistance filling out this form, please contact our customer service representatives at +447701421540.

Please complete this field on the screen and click on the “Submit Your Complaint” button below to submit your complaint immediately and automatically to Fintana Trading Ltd. Please note that the Company reserves the right not to accept complaints submitted to it through any other means or methods (i.e. telephone, etc.).

Complete, up-to-date and accurate information is required for Fintana Trading Ltd to investigate and assess your complaint. Please note that this complaint form is only indicative and not exhaustive. Fintana Trading Ltd may require further information and/or clarification and/or evidence of your complaint. Also, Fintana Trading Ltd will try to resolve your complaint on the basis of good faith, fairness and by taking such action as is consistent with market practice.

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This is the form you should complete if you wish to make a complaint to Fintana Trading Ltd. If you require assistance filling out this form, please contact our customer service representatives at +447701421540.

I hereby certify and confirm that to the best of my knowledge, the information furnished above is true, accurate, correct and complete. *
I acknowledge that Fintana Trading Ltd will give proper notification about my complaint within five (5) days from the receipt of my complaint and provide me with a unique reference number. We shall make every effort to investigate your complaint and provide you with the outcome of our investigation within six (6) weeks of submitting your complaint. If the Complaint is more complex and takes longer than six (6) weeks to resolve, we will communicate the reasons for the delay. Please note that in order to expedite the investigation we require/request your full cooperation. In case additional information is required, you shall be contacted by one of our officers. Please refer to the “Complaint Info'' page for further details on the issue. *

This is the form you should complete if you wish to make a complaint to Fintana Trading Ltd. If you require assistance filling out this form, please contact our customer service representatives at +447701421540.